Of Family Tech Support

Grandma Computer Problem and How I Fixed It:

• CD tray not ejecting
• Smack it until it works
  
  
• DVD not playing
• Explain that DVD player by TV will not play videos of cousin's wedding just because they are burned to a DVD instead of a CD.
  
• Printer will print from internet but not local programs, gives "Printer is offline" message
• Turn printer on before clicking "print," replace black ink cartridge
  
• Monitor is too big, heavy
• Replace monitor with fancy new widescreen OLED LCD Uncle bought
  
• New monitor is too dark
• Increase brightness
  
• New monitor makes everything "look weird"
• Adjust resolution/aspect ratio to better match 800x600 on her old CRT
  
• Font still too small
• Readjust aspect ratio, increase font/icon size manually, decrease resolution
  
• AOL still too small to read without reading glasses
• "Get computer glasses."
  
• "No!"
• Return swanky OLED LCD monitor, replace with four year old flat-panel with visible individual pixels, hate self